Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida

Adresse: 1125 Townpark Ave #1061, Lake Mary, FL 32746.
Telefon: 4078784853.
Webseite: woofgangbakery.com.
Spezialitäten: Tierfriseur, Geschäft für Heimtierbedarf.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Debitkarten, Mobile Zahlungen per NFC, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 123 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 4.5/5.

Ort von Woof Gang Bakery & Grooming Heathrow

Woof Gang Bakery & Grooming Heathrow ist ein bemerkenswertes Unternehmen im Bereich Tierpflege und Heimtierbedarf. Es befindet sich in der Adresse: 1125 Townpark Ave #1061, Lake Mary, FL 32746. Die Einrichtung ist rollstuhlgerecht und bietet bequeme Parkmöglichkeiten für Personen mit eingeschränkter Mobilität.

Die Spezialitäten von Woof Gang Bakery & Grooming Heathrow umfassen Tierfriseur-Dienstleistungen und den Verkauf hochwertiger Heimtierprodukte. Hier finden Sie alles, was Ihr Haustier für ein glückliches und gesundes Leben benötigt.

Woof Gang Bakery & Grooming Heathrow ist bestens ausgestattet, um alle Ihre Bedürfnisse zu erfüllen. Sie akzeptieren Debitkarten, Mobile Zahlungen per NFC und Kreditkarten. Dadurch wird Ihr Einkaufserlebnis so bequem und sicher wie möglich gestaltet.

Das Unternehmen hat ausgezeichnete Bewertungen auf Google My Business. Genau gesagt, es hat 123 Bewertungen mit einer durchschnittlichen Meinung von 4.5/5. Die zufriedenen Kunden heben die hervorragende Qualität der Dienstleistungen und Produkte hervor.

Woof Gang Bakery & Grooming Heathrow ist eine empfehlenswerte Adresse für alle, die das Beste für ihre Haustiere suchen. Wir ermutigen Sie, die offizielle Website woofgangbakery.com zu besuchen, um weitere Informationen zu erhalten und die Vorteile dieses bemerkenswerten Unternehmens zu entdecken.

Bewertungen von Woof Gang Bakery & Grooming Heathrow

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
Katarina Scola
5/5

We absolutely love taking our two dogs to Woof Gang because they adore it and are super well treated. The moment I mention that we're going to see Carol, they get super excited and eagerly jump into the car. After their visit, they come out looking beautiful, smelling amazing, and clearly well-treated and cared for. It's evident that they love being there, and we highly recommend it.

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
MSC
1/5

Worst experience now for the 3rd time in a row. My golden has come home with hot spots ONCE again from this place. Specifically brought my own shampoo and told the OWNER multiple times she is prone to hot spots and to make sure she is completely dry. I pick my dog up and she has adhesive jewels glued to her head and a princess crown also glued to her head. I did not ask for that and I would never expect to pick up my dog with that on her without asking first. They clearly did NOT dry my dog completely and now has hot spots all around her neck and head where the adhesive was placed. I called for some answers and was told by the OWNER that all he can say is “sorry” with a nice attitude attached. He was also aggressively cursing at his staff the last time I was in there and was offered a free old NYE cookie
For my dog. This place is a complete JOKE. If u love your dog don’t take them here!! HIGHLY DONT RECOMMEND!!!

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
Alexander Mendez
1/5

Came in for the first time with my goldendoodle and picked up a greyhound. My appointment was for 12:30 they called for pickup at 4:51pm. So they had my poor dog in there for over 4 and a half hours and got completely shaven bald. To top it off I paid $160 Included is a $20 tip (before I saw the dog). I feel totally ripped off. Thanks a lot guy's!
The picture on the left is what I asked for and the picture on the right is what I got.
You tell me...

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
Albert Leighton
5/5

We go this groomer exclusively. I'll tell you why. I am an old school guy. I love that when I walk in, I feel welcomed. Also, I am treated like I am important. It seems a simple thing, but it is rare these days. Thank you for everything you do and for the way you do it.

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
Brandy
5/5

Alejandra is great with my boy. She is wonderful with dogs who may have nerves about Grooming.

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
S R
5/5

I’m new to the area and was looking for a groomer for my pups. I found this place and I’m so glad! Gaby and Ale took good care of my babies, I love Roxy’s cut. Rocco smelled amazing. All the staff is very friendly and helpful. Definitely found my new grooming spot.

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
CM
4/5

The groomer did a great job listening to my concerns and consulted with me on how I wanted him to look.
Then she made him look so cute! ?
4 ? because the whiskers were trimmed only on one side of his face and slightly uneven trimming in the body.

Woof Gang Bakery & Grooming Heathrow - Lake Mary, Florida
Briana Marie Rosado
1/5

Avoid taking your pets here! The owner, Carl, showed absolutely no empathy when I called to inform him of a mistake one of his groomers made. When I took my dog in, we discussed what kind of groom I wanted, and both the groomer and I ran our fingers through his coat (including the neck area) to confirm that there were no matts. When speaking with Carl after my golden-doodle’s haircut, he deceptively tried to tell me my dog came in like this despite my detailed conversation with the groomer upon check in. I asked him if my dog supposedly came in like this, why didn’t I receive any communication either during his appointment or after? At that point, all he was able to do was apologize for the “lack of communication.” This place is shady and clearly has issues with accountability.

I love how they tried to cover it up with the bandana however, it speaks volumes of their business.

Response to owner -

Carl, the lies you continue to make and the gaps in your story make it very evident that you’re trying to cover up a mistake your employee made. Initially you said you noticed the “wound” or “scab,” when you put my dog on the table at approximately 10:05 am. You then proceeded to say you noticed immediately when I dropped him off at 9am. I told you I wanted time stamps of these photos since there were so many discrepancies in your responses. Instead, you screenshot the photos before sending them to me to hide the time stamps.

With regard to a matting fee, I clearly told the groomer upon check in: “if he is matted, shave him down. If not, I want two inches taken off his coat.” Both the groomer and I at that point ran our fingers through his coat and she stated “he is not matted. I feel some tangles under his belly, but I can easily brush that out.” If he was “wounded” as you stated, the groomer would’ve noticed that and brought it to my attention during the initial consultation. So the fact that you still tried to charge an additional fee despite my instructions to the groomer, speaks volume on how poorly your business is doing.

My dog was not matted, if so, that would have been discussed initially. My prior appointment in August was not his last grooming appointment as I had him groomed in October at Aussie, none of which is your concern however. The matter at hand is the blotch that the groomer shaved down to his skin. Your allegations of having a tight collar is laughable as my dog never wears a collar since I always let him out in the backyard. For one, a “collar scab” would show further around the neck, not just one small area. For two, when I brought him in on Christmas Eve, he didn’t have a collar on either. Your accusations are erroneous and shines a lot of light on your business values. What I would also love to bring up is how you continue to text me from different numbers harassing me. You are devoting so much time and energy into an incident that you supposedly have not fault in.

I’m glad I was able to reach out to Woof Gang corporate and raise my concerns, your customer service thus far is despicable.

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